Instagram unintentionally hid likes for some customers

Instagram unintentionally hid likes for some customers

“We’ve been testing a brand new expertise to cover likes on… posts,” a spokesperson for Facebook (FB), which owns Instagram, informed CNN Business. “We unintentionally added extra folks to the take a look at in the present day, which was a bug — we’re fixing this concern and restoring like counts to these folks as quickly as doable.”

Several customers reported seeing the change on their profiles Tuesday, with the variety of likes changed with the phrase “and others.”

Instagram has been working restricted assessments of that change for years — in 2019, the corporate mentioned it might begin eradicating the variety of likes from a restricted variety of accounts in Canada. Instagram has not supplied a timeline for when it expects the hidden likes to roll out broadly.

While followers would not be capable of see the whole variety of likes a put up obtained, the proprietor of the account nonetheless might, Instagram mentioned on the time. Users might click on to see a full checklist of the accounts who appreciated the put up, however they would not be capable of see a quantity highlighting how many individuals appreciated it.

Instagram framed the transfer as a means to assist cut back strain to rack up likes on the platform. Likes, which seem as hearts on Instagram, are sometimes used as a measure of recognition.

— CNN Business’ Kaya Yurieff contributed to this report.

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